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Panel Clinic Johor Bahru β€” 8 Insurance Panels Accepted

Klinik Muhibbah is a registered panel clinic accepting 8 insurance and corporate benefit programmes. Enjoy cashless claims for your outpatient medical needs.

Walk-in welcome | Mon–Sat 9 AM – 10 PM | Sun 9 AM – 1 PM

Our Insurance Panels

MAY BANK (ETIQA)

Insurance

One of Malaysia's largest insurance providers. ETIQA panel coverage is commonly provided by employers in Johor Bahru through Maybank Group.

How to claim: Present your ETIQA member card at reception. Cashless claims processed on the spot for covered services.

eBen Assist

Corporate Benefits

Employee benefits management platform providing managed care and panel clinic services for corporate clients across Malaysia.

How to claim: Show your eBen Assist employee card or digital pass. Claims are verified electronically in real time.

HEALTH CONNECT

TPA

Third-party administrator (TPA) managing healthcare benefits for companies in Johor and across Malaysia.

How to claim: Bring your Health Connect card and employee ID. Pre-authorisation may be required for certain procedures.

TERRAGON ENGINEERING

Corporate Panel

Corporate panel arrangement with Terragon Engineering for employee healthcare services in the Pasir Gudang industrial area.

How to claim: Present employee ID and Terragon authorisation letter. All standard GP services are covered.

TORISHIMA

Corporate Panel

Panel clinic arrangement with Torishima Engineering for their employees working in the Pasir Gudang and Masai industrial zones.

How to claim: Present Torishima employee ID. Standard outpatient treatment and basic investigations are covered.

MADANI

Government Programme

Government-linked healthcare programme providing subsidised medical care for eligible Malaysian citizens.

How to claim: Bring your MyKad and MADANI eligibility card. Verification is done during registration.

MEDNEFITS

Digital Benefits

Leading digital employee benefits platform in Southeast Asia. Widely used by SMEs and startups for outpatient medical benefits.

How to claim: Open the Mednefits app and show your digital pass at reception. Claims are processed instantly via the app.

IHP Singapore

Cross-Border Insurance

Integrated Health Plans (IHP) from Singapore providing cross-border healthcare coverage for Singaporean employees working in or visiting Johor Bahru.

How to claim: Present your IHP member card and passport/MyKad. Pre-authorisation may be required for non-emergency visits.

How Cashless Panel Claims Work

1

Show Your Card

Present your insurance or panel card at our reception counter

2

Verification

Our staff verifies your coverage electronically in real time

3

See the Doctor

Receive treatment β€” same quality care as all patients

4

Sign & Go

Sign the claim form. Pay only uncovered items, if any

Documents Required for Panel Claims

βœ“
Insurance/Panel Member Card

Physical card or digital pass (e.g., Mednefits app)

βœ“
MyKad or Passport

For identity verification

βœ“
Employee ID

Required for corporate panels (Terragon, Torishima)

βœ“
Pre-Authorisation Letter

If required by your insurer for specific procedures

βœ“
Previous Medical Records

If this is a follow-up visit for an ongoing condition

Frequently Asked Questions

Which insurance panels does Klinik Muhibbah accept?β–Ό
Klinik Muhibbah accepts 8 insurance panels: MAY BANK (ETIQA), eBen Assist, HEALTH CONNECT, TERRAGON ENGINEERING, TORISHIMA, MADANI, MEDNEFITS, and IHP Singapore. We process cashless claims for all panels during operating hours.
How do cashless claims work at Klinik Muhibbah?β–Ό
Simply present your insurance/panel card at our reception during registration. Our staff will verify your coverage electronically. If you are eligible, you will only need to pay any excess or non-covered items. No upfront payment is required for covered services.
What if my insurance is not on the panel list?β–Ό
If your insurance provider is not on our panel list, you can still visit us and pay out of pocket. We will provide you with a detailed receipt and medical report that you can submit to your insurer for reimbursement.
Do panel patients get the same services as cash patients?β–Ό
Yes, panel patients receive exactly the same quality of care and range of services as cash-paying patients. There is no difference in treatment or priority. All services depend on your coverage limits set by your employer or insurer.
Can I use my company panel for blood tests and health screening?β–Ό
Coverage for blood tests and health screening depends on your specific plan. Most corporate panels cover basic blood tests during consultation. Health screening packages may require pre-approval. Our staff can check your coverage at the clinic.
Does MEDNEFITS work at Klinik Muhibbah?β–Ό
Yes, Klinik Muhibbah is a registered Mednefits partner clinic. Employees with Mednefits benefits can use the app for cashless claims. Simply open the Mednefits app and present your digital pass at reception.

Have Insurance? Walk In for Cashless Treatment

No. 62, Jalan Kiambang, Taman Bunga Raya, 81700 Masai, Johor

Open Mon-Sat 9AM-10PM | Sun 9AM-1PM | 8 Panels Accepted