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Panel claim · bring card

How to Claim Panel at Klinik Muhibbah Masai

Panel visits go smoothly when you present the right card before the consultation — not after tests are done. Here is how claiming works at Klinik Muhibbah among our 31 panels.

Steps at registration

1) MyKad or passport. 2) Physical panel card or digital approval/guarantee letter. 3) Tell reception the visit type (illness GP, chronic review, scan, medical form).

Reception checks eligibility for that service. A covered consult does not automatically mean a free ultrasound or FOMEMA.

Unsure? Call +60 7-251 1162 or WhatsApp a photo of your letter to +60 17-500 7205 before travelling.

If something is not covered

You may self-pay that item, defer it, or seek pre-approval from your TPA/HR. Reception explains options without pressure.

Occupational and FOMEMA visits are often company-billed separately from outpatient panel benefits.

Address: No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor. Mon–Thu & Sat 9AM–9PM, Fri 9AM–3PM, Sun 9AM–1PM. Not 24 hours.

Operating Hours

Not a 24-hour clinic. For life-threatening emergencies, call 999 or go to hospital ED.

DayHours
Monday – Thursday9:00 AM – 9:00 PM
Friday9:00 AM – 3:00 PM
Saturday9:00 AM – 9:00 PM
Sunday9:00 AM – 1:00 PM

No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor

Frequently Asked Questions

Forgot my card?

Call your TPA/HR for a digital letter or reschedule — we cannot invent eligibility.

Co-pay possible?

Yes depending on plan — we will tell you before proceeding.

Panel for teleconsult RM30?

Ask — teleconsult billing differs from walk-in panel rules.

How many panels?

We support 31 panel pathways — confirm yours by name.

Related Pages

See a Doctor at Klinik Muhibbah Masai

No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor

Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–1PM