Patients on Health Connect (often alongside Mednefits pathways) need a clear claim walkthrough. This FAQ walks through the claim step by step.
1) Bring Health Connect card/app and MyKad. 2) Reception verifies coverage. 3) See the doctor. 4) Sign claim forms; pay only uncovered items if any.
Landing: Health Connect & Mednefits Panel Clinic Masai · see also: panel clinic in Johor Bahru (panel and corporate arrangements).
General prep: Panel Clinic What to Bring in Johor.
Some occupational medicals, FOMEMA, driver medicals and elective packages are company-billed or cash — ask before assuming panel cover.
Doctors: Dr Prabagaran Kanapathy (MMC 63651, OHD NIOSH) and Dr Kirubah Sai Patnaik (MMC 93850). Mon–Thu & Sat 9AM–9PM, Fri 9AM–3PM, Sun 9AM–3PM. Not 24 hours.
Address: No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81750 Johor. Phone +60 7-251 1162 · WhatsApp +60 17-500 7205 · Book online.
Etiqa + Mednefits: Etiqa and Mednefits Both Accepted · IHP: IHP Singapore Panel in Johor.
Call +60 7-251 1162 for current fees — the only fixed fee we publish online is teleconsultation RM30.
Chest pain, stroke signs, severe breathlessness or heavy bleeding → call 999 or go to hospital ED.
Not a 24-hour clinic. For life-threatening emergencies, call 999 or go to hospital ED.
| Day | Hours |
|---|---|
| Monday – Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 3:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | 9:00 AM – 3:00 PM |
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81750 Johor
Usually not for GP outpatient panel — follow your plan rules.
Bring proof of dependent status if the plan requires it.
We will explain cash options or ask you to contact the TPA/insurer.
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81750 Johor
Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–3PM