Cross-border and Johor-based patients with IHP Singapore panel access often ask how claims work at a Masai clinic. This FAQ explains the practical steps at Klinik Muhibbah.
Bring your IHP card/app details, MyKad or passport, and know whether the visit is GP outpatient. Coverage rules are set by IHP — we verify electronically where the pathway allows.
Panel landings: IHP Singapore Panel Clinic Johor · IHP Malaysia Panel Clinic Masai · see also: panel clinic in Johor Bahru (panel and corporate arrangements).
What to bring generally: Panel Clinic What to Bring in Johor.
Show the panel card, confirm dependent vs principal if asked, and tell us if occupational medicals or FOMEMA are separate company billings (often not the same as outpatient panel).
Doctors: Dr Prabagaran Kanapathy (MMC 63651, OHD NIOSH) and Dr Kirubah Sai Patnaik (MMC 93850). Hours: Mon–Thu & Sat 9AM–9PM, Fri 9AM–3PM, Sun 9AM–3PM. Not 24 hours.
Address: No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81750 Johor. Phone +60 7-251 1162 · WhatsApp +60 17-500 7205 · Book online.
Call +60 7-251 1162 for current fees — the only fixed fee we publish online is teleconsultation RM30. Uncovered items may still be payable.
Also accepted pathways include Etiqa and Mednefits among panel and corporate arrangements — Etiqa and Mednefits Both Accepted.
Chest pain, stroke signs, severe breathlessness or heavy bleeding → call 999 or go to hospital ED.
Not a 24-hour clinic. For life-threatening emergencies, call 999 or go to hospital ED.
| Day | Hours |
|---|---|
| Monday – Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 3:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | 9:00 AM – 3:00 PM |
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81750 Johor
No — benefits differ; reception verifies your specific entitlement.
Many members use Johor panel clinics when their plan allows — bring card and confirm on the day.
Panel visits follow claim rules; cash patients pay at counter — see Panel vs Cash Clinic in Johor.
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81750 Johor
Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–3PM