Panel visits fail most often on paperwork, not medicine. This FAQ lists what to bring to Klinik Muhibbah in Masai so Johor employees avoid a wasted trip after work.
MyKad or passport. Panel card or TPA app screenshot. Any guarantee letter / LOU / digital approval from HR. List of current medicines. For dependents, bring relationship proof if your plan requires it.
If fasting bloods are planned, confirm the night before — not all panel consults need fasting.
Address: No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor. Mon–Thu & Sat 9AM–9PM, Fri 9AM–3PM, Sun 9AM–1PM. Not 24 hours.
GP illness: describe symptoms clearly; MC is clinical, not automatic. Chronic review: bring latest blood results if done elsewhere. Imaging: ask whether pre-approval is needed. FOMEMA / pre-employment / OHD: bring the exact form — these often sit outside outpatient panel rules.
BM twin: /ms/apa-bawa-ke-klinik-panel-johor. Claim how-to: /faq/panel-how-to-claim.
WhatsApp +60 17-500 7205 to send a photo of your letter before you drive.
Reception explains self-pay options before procedures when an item is outside your panel. No pressure tactics.
Call +60 7-251 1162 for current fees — the only fixed fee we publish online is teleconsultation RM30.
Chest pain, stroke signs, severe breathlessness or heavy bleeding → call 999 or go to hospital ED.
Not a 24-hour clinic. For life-threatening emergencies, call 999 or go to hospital ED.
| Day | Hours |
|---|---|
| Monday – Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 3:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | 9:00 AM – 1:00 PM |
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor
Bring card or a valid digital approval your TPA accepts. When unsure, call +60 7-251 1162.
No — identity must match the eligible member.
You may self-pay and seek reimbursement per your HR rules, or return with documents.
Until 9PM Mon–Thu & Sat.
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor
Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–1PM