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Teleconsult RM30 · scope

Teleconsult RM30 — What Is Included?

RM30 is the only fixed fee Klinik Muhibbah publishes online for teleconsultation. This FAQ states what that remote visit is for — and what still needs a walk-in, lab, or emergency department.

What the RM30 teleconsult covers

A scheduled remote consultation with our clinic for suitable non-emergency problems: history, advice, prescription when appropriate, and guidance on whether you still need to come in.

Compare choices: teleconsult vs walk-in. BM: /ms/telekonsultasi-rm30-johor.

Delivery of medicine, when available for your area and case, is arranged case-by-case — ask during the consult; see medication delivery.

What RM30 does not replace

Physical examination for ear/chest/abdomen when needed, wound care, ultrasound, blood draw, X-ray, FOMEMA, OHD forms, and panel registration that requires presenting a card in person.

Emergencies: chest pain, stroke signs, severe breathlessness, heavy bleeding, anaphylaxis — 999 / hospital, not video.

Doctors: Dr Prabagaran Kanapathy (MMC 63651, OHD NIOSH) and Dr Kirubah Sai Patnaik (MMC 93850).

How to book and pay expectations

WhatsApp +60 17-500 7205 or call +60 7-251 1162 to arrange teleconsult. Address for walk-in follow-up: No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor.

Mon–Thu & Sat 9AM–9PM, Fri 9AM–3PM, Sun 9AM–1PM. Not 24 hours. Teleconsult availability follows clinic remote-service windows — not a 24-hour hotline claim.

Other clinic fees remain “call for current price.” Only teleconsult RM30 is published as a fixed online fee.

Operating Hours

Not a 24-hour clinic. For life-threatening emergencies, call 999 or go to hospital ED.

DayHours
Monday – Thursday9:00 AM – 9:00 PM
Friday9:00 AM – 3:00 PM
Saturday9:00 AM – 9:00 PM
Sunday9:00 AM – 1:00 PM

No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor

Frequently Asked Questions

Is RM30 for unlimited follow-ups?

It is the published fee for a teleconsultation episode as arranged — ask when booking about follow-up timing.

MC via teleconsult?

Only when clinically appropriate after proper remote assessment.

Panel cover RM30?

Ask — teleconsult billing often differs from walk-in panel rules.

Can children use teleconsult?

Sometimes for mild issues; unwell infants/children with red flags need in-person/ED.

Related Pages

See a Doctor at Klinik Muhibbah Masai

No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor

Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–1PM