GP Teleconsultation in Malaysia | Klinik Muhibbah

Creator: Klinik Muhibbah
Published: 2026-07-18

Speak with a Klinik Muhibbah doctor online for RM30. Learn what can be discussed remotely, how to prepare and when an in-person visit is needed.

Not for emergencies. Chest pain, stroke symptoms (facial droop, slurred speech, one-sided weakness), severe breathing difficulty, anaphylaxis, major trauma or heavy bleeding need immediate in-person care — call 999 or go to the nearest emergency department now. If you are having thoughts of harming yourself, call Talian Kasih 15999 or Befrienders KL 03-7627 2929.

Clinic information from Klinik Muhibbah, Masai, Johor

Dr. Prabagaran Kanapathy — M.D (UNPAD), OHD NIOSH · MMC 63651
Dr. Kirubah Sai Patnaik — MMC 93850

Published 2026-07-18 · Updated 2026-10-07. Registration numbers can be verified on the Malaysian Medical Council public register.

This page is general health information, not a diagnosis or a substitute for individual medical advice.

What an online consultation can help with

Teleconsultation can be useful for suitable follow-ups, discussing test results, medication questions and advice about minor symptoms. The doctor first decides whether a remote assessment is appropriate. A new or worsening problem may require physical examination or tests.

Booking and the consultation fee

Book online or contact the clinic on WhatsApp +60 17-500 7205. The published teleconsultation fee is RM30, prepaid. Confirm the available time and payment details before paying. Medicines, delivery and any later in-person tests are separate; ask for the charges first.

Prepare for your appointment

Have your MyKad or passport, medication list, allergies and relevant test reports ready. Note when symptoms started and any changes. Join from a private place with a stable connection. Tell the doctor where you are physically located so they can advise on appropriate local care if needed.

Prescriptions and follow-up

A prescription is issued only when the doctor considers it appropriate and safe. Some medicines and conditions require an examination or monitoring. Agree how to obtain medicines and what to do if symptoms persist. Read about medicine delivery in Johor.

Medical certificates

The Malaysian Medical Council notice dated 23 September 2025 states that doctors must not issue a medical sick certificate solely following a teleconsultation. An appropriate consultation includes a medical history, physical examination and investigations where needed. For an MC, arrange an in-person assessment.

Clinic hours and urgent symptoms

Consultations depend on doctor availability during clinic hours: Monday–Thursday and Saturday 9am–9pm; Friday and Sunday 9am–3pm. Online booking can be submitted at other times, but it does not provide immediate access to a doctor. Chest pain, severe breathing difficulty, stroke symptoms or heavy bleeding require emergency care. Call 999 in Malaysia.

Frequently asked questions

Is every condition suitable for teleconsultation?

No. The doctor may recommend a physical examination, tests or urgent care.

Does RM30 include medicines and delivery?

No. Confirm any additional medicine or delivery charges with the clinic.

Can I get an MC through teleconsultation alone?

No. An in-person consultation and physical examination are required.

Can I speak to a doctor at night?

Slots are available within clinic hours and depend on doctor availability. This is not an overnight service.

Book a teleconsultation — RM30

Prepaid consultation with an MMC-registered doctor, subject to appointment availability.

Medicines and delivery are charged separately. Confirm delivery availability for your Johor address. An MC requires an in-person assessment.

Book online 💬 WhatsApp +60 17-500 7205 📞 +60 7-251 1162

Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–3PM