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Teleconsultation & Medicine Delivery in Johor | Klinik Muhibbah

Book a RM30 online GP consultation. Ask Klinik Muhibbah to confirm medicine delivery coverage, charges and timing for your Johor address before paying.

Not for emergencies. Chest pain, stroke symptoms (facial droop, slurred speech, one-sided weakness), severe breathing difficulty, anaphylaxis, major trauma or heavy bleeding need immediate in-person care — call 999 or go to the nearest emergency department now. If you are having thoughts of harming yourself, call Talian Kasih 15999 or Befrienders KL 03-7627 2929.

Clinic information from Klinik Muhibbah, Masai, Johor

  • Dr. Prabagaran Kanapathy — M.D (UNPAD), OHD NIOSH · MMC 63651
  • Dr. Kirubah Sai Patnaik — MMC 93850

Published 2026-07-18 · Updated 2026-10-13. Registration numbers can be verified on the Malaysian Medical Council public register.

This page is general health information, not a diagnosis or a substitute for individual medical advice.

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Online care from our Masai clinic

Klinik Muhibbah provides online GP consultations for suitable non-emergency concerns, follow-up and review of existing test results. The clinic is at No. 62 Jalan Kiambang, Taman Bunga Raya, 81750 Masai, Johor. An online consultation costs RM30, prepaid through MOVO-X. Medicines, delivery, tests and any later in-person visit are separate. A consultation does not guarantee a prescription: the doctor first decides whether remote assessment is suitable and what care you need.
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Confirm delivery before booking

If you need medicine sent to a Johor address, message the clinic with your postcode, full delivery address and contact number. Ask staff to confirm coverage, medicine availability, delivery charges and the expected arrival time. Coverage and timing depend on the address and delivery arrangements; this page does not guarantee service to every address or same-day arrival. Do not wait for a delivery if the doctor recommends urgent care. Collection from the clinic may be an alternative. If a prescription is issued for dispensing elsewhere, confirm that the receiving pharmacy can supply it. The clinic does not offer international medicine delivery.
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What a remote appointment can help with

Depending on your symptoms and medical history, the doctor may be able to discuss ongoing treatment, home blood-pressure or glucose readings, medication concerns, recent laboratory results or a minor symptom. Have your medicines, allergies, previous reports and symptom timeline ready. New or worsening symptoms may need an examination. Wound treatment, injections, blood sampling, X-rays and formal workplace medical examinations require an appropriate in-person visit. If you live far from Masai, the doctor may recommend a clinic or hospital nearer you.
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Booking around work and commuting

Usual clinic hours are Monday–Thursday and Saturday 9am–9pm, Friday 9am–3pm and Sunday 9am–3pm. Online appointments depend on doctor availability, so confirm a slot rather than assuming a call can start immediately. Ask about public-holiday hours. If you commute to Singapore, tell staff where you will physically be during the appointment. Location matters for whether remote care can be provided. For medical leave, arrange an in-person assessment and check your employer’s documentation requirements. An MC cannot be issued solely following teleconsultation.
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When to seek urgent care

For chest pain, severe breathing difficulty, stroke symptoms, major injury or heavy bleeding, seek urgent local care. In Malaysia, call 999. Do not use WhatsApp or wait for a scheduled video appointment in an emergency. After a non-emergency appointment, make sure you understand the next step, how to take any prescribed medicine, which symptoms need urgent attention and when to return for review.
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How to book

Book through movo-x.com/kiosk/muhibbah, or WhatsApp +60 17-500 7205 with your location, concern and preferred time. You can also call +60 7-251 1162. Confirm remote suitability and any delivery needs before completing payment. Choose a private, quiet place with a stable connection. Keep identification, your medicine list and readable copies of relevant reports nearby. Ask what happens if the connection fails or an in-person examination is needed.

Frequently asked questions

Does RM30 include medicines and delivery?

No. RM30 covers the online consultation. Medicines, delivery, tests and a later in-person visit are separate; ask the clinic for the applicable charges.

Can you deliver to Muar, Kluang, Segamat or Mersing?

Send your full address and postcode to the clinic. Staff must confirm current coverage, charges and timing for that address before you rely on delivery.

Can I get an MC through a video call?

An MC requires an in-person consultation and physical examination. It cannot be issued solely following teleconsultation.

What if I need an examination?

The doctor will explain the appropriate next step. You may need to attend Klinik Muhibbah or another clinic or hospital closer to your location.

Can medicine be delivered into Singapore?

The clinic does not offer international medicine delivery. If you need treatment while in Singapore, contact an appropriate local healthcare provider.

Book a teleconsultation — RM30

Prepaid consultation with an MMC-registered doctor, subject to appointment availability.

Medicines and delivery are charged separately. Confirm delivery availability for your Johor address. An MC requires an in-person assessment.

Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–3PM