Klinik Muhibbah publishes one fixed remote fee: teleconsultation RM30. Everything else — walk-in consults, labs, procedures — is confirmed by phone because scope varies. This page helps you choose video versus coming to Masai in person.
Stable medication questions, mild known migraine advice, reviewing a recent lab printout you can show on camera, or deciding whether a child with mild cold symptoms needs a same-day walk-in.
What is included: teleconsult RM30 FAQ. BM teleconsult page: /ms/telekonsultasi-rm30-johor.
Medication delivery arrangements, when offered, have their own limits — ask during the call; see teleconsultation medication delivery.
Fever with productive cough needing exam, ear pain, wound checks, abdominal pain, pregnancy concerns needing ultrasound, panel registration with physical card, FOMEMA, and any occupational form that needs examination.
Chest pain, stroke signs, severe breathlessness, heavy bleeding, anaphylaxis or collapse → 999 / hospital ED, not teleconsult.
Walk-in hours: Mon–Thu & Sat 9AM–9PM, Fri 9AM–3PM, Sun 9AM–1PM. Not 24 hours. Address: No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor.
Teleconsultation RM30 is the only fixed fee we publish online. Walk-in and test fees: call +60 7-251 1162. WhatsApp +60 17-500 7205.
Doctors: Dr Prabagaran Kanapathy (MMC 63651, OHD NIOSH) and Dr Kirubah Sai Patnaik (MMC 93850).
Panel rules for teleconsult often differ from walk-in — ask before assuming coverage.
Not a 24-hour clinic. For life-threatening emergencies, call 999 or go to hospital ED.
| Day | Hours |
|---|---|
| Monday – Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 3:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | 9:00 AM – 1:00 PM |
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor
RM30 is our published fixed teleconsultation fee for suitable remote consults.
Only when clinically appropriate after a proper remote assessment — not automatic.
Clinic doctors provide care; ask when booking if you need continuity with a specific doctor.
No — teleconsult follows clinic remote-service availability, not a 24jam claim.
No. 62, Jalan Kiambang, Taman Bunga Raya, Masai 81700 Johor
Mon–Thu & Sat 9AM–9PM · Fri 9AM–3PM · Sun 9AM–1PM